Terms and Conditions

This page gives a short overview of our Terms and Conditions. When you open an account at Wild Tornado, you accept the full Terms together with the Bonus Terms and our other policies. The Terms can change over time, so it is worth coming back to them now and then. English is our official language, and the English text applies if a translation reads differently.

Who runs Wild Tornado

Wild Tornado belongs to Novatrix SRL, a company registered in Costa Rica under number 3-102-893958, which also runs it. Novatrix SRL holds licence No. ALSI-202508056-FI2 from the Government of the Autonomous Island of Anjouan, Union of Comoros.

Who can play

Players must be at least 18 years old and also old enough for online gambling under the rules of the place where they live. Checking the local gambling laws and age rules is up to you. We may ask you to confirm your age at any time and limit access or suspend an account while the age rule is not met. Getting around geographic restrictions with a VPN is not allowed, and winnings may be taken away when it happens.

One account per person

Every person may hold one personal account. Accounts linked by the same home address, household, IP address or device are treated as duplicates, and we may close them and cancel withdrawals that are still pending. The account is for your own entertainment, never for renting, selling or any commercial use.

Documents and checks

We may ask for documents whenever needed, such as passport details, an ID card, proof of where you live or statements about the source of your money. Papers in Latin or Cyrillic letters are accepted, and for other scripts a short video showing the documents may be requested. Reviewing documents can take up to 30 working days once everything has arrived. If documents are refused or do not match your details, we may close the account and keep its funds.

Deposits

Payments are accepted only from methods registered in your own name, and third-party payments are refused. If a deposit is rejected or reversed, winnings that came from it are cancelled. Every deposit has to be played through before a withdrawal: slot bets since the last deposit should reach three times its amount, and table game bets should go above ten times its amount. Crypto payments are converted at the live Coinbase Converter rate, and we do not swap crypto for fiat money.

Withdrawals

Before paying out we may confirm who you are and keep a withdrawal on hold until the check is done. When two weeks pass after a withdrawal request and we still have had no contact with you over the phone or by email, the account may be locked. When KYC details are still missing 40 days after we ask for them, winnings may be lost. In Canadian dollars the limits are 5,000 CAD per day, 10,000 CAD per week and 30,000 CAD per month, with possible exceptions for higher VIP levels. Progressive jackpot wins are paid in full. Bank transfers take up to 3 business days, and fees charged by your own bank or payment provider are paid by you.

Bonuses

The Bonus Terms form part of these Terms. Abuse of promotions, for example with stolen cards, chargebacks, several accounts, false details, forged papers or low-risk roulette betting, lets us cancel the bonus and any winnings linked to it. A bonus or win credited to you by mistake stays ours and is removed from the balance. Unless a promotion runs in your own time zone, promotions follow UTC time.

Dormant accounts

After six months in a row without signing in, an account turns dormant. While a dormant account still holds money, a monthly administration fee may be taken from it until you come back or the balance reaches zero.

Responsible play

We look for signs of problem gambling, such as very long sessions or large, frequent deposits without control, and we may close an account to protect the player.

Taxes

Any tax on your winnings is your own responsibility under the law where you live.